Privacy Policy

◆Basic Policy on the Handling of Personal Information

My Swiss Assist (hereafter referred to as “this website”) respects and complies with the law and social order regarding the protection of personal information, and has established the following privacy policy to ensure the proper handling and protection of personal information.

        • Policy for handling personal information
          When this site acquires personal information, we will clarify the purpose of acquisition in advance, obtain the consent of the person in question, and limit the acquisition and use of personal information to the minimum necessary scope. As a general rule, we will not handle personal information beyond the scope necessary to achieve the purposes for which we have provided information. In the unlikely event that we need to use personal information for purposes other than those stated, we will obtain the consent of the individual concerned.
        • Collection of personal data
          We will collect your personal information in the following cases
          ーWhen the customer make an enquiry on our website.
          ーWhen the customer apply for a service on our website.
          In this case, your personal data includes your name and email address. For your convenience, we may also ask you for other personal information. It is up to you to decide whether or not you wish to provide this information.
        • Providing personal information to third parties
          The personal data held by this website will be provided to third parties in the following cases
          ーWith the consent of the individual concerned.
          ーwe are required by law to disclose or provide the information
          ーWhen we provide customer’s personal information to a third party that we have specified in advance when we obtained it from the customer.
          ーWhen we disclose customer’s personal information to a related company or organization in order to provide an appropriate response to customer’s enquiry or request.
          ーIn the event of a merger, demerger, transfer of business or other succession.
        • Compliance with laws and regulations
          The staff of this website will comply with the laws, national guidelines, and other norms and guidelines regarding the handling of personal information.
        • Security measures
          This site will take reasonable security measures and corrective actions against risks such as unauthorized access to personal information, loss, destruction, damage, falsification and leakage of personal information.
        • Provision of personal information
          We will not provide customer’s personal information to any third party without your consent.
        • Regarding the response to complaints and consultations
          This site makes every effort to respond without delay to requests for disclosure, correction or deletion of personal information. If you have any questions, requests or problems regarding the handling of personal information on this site, please contact us via the Contact Us page.